Terms of Use – RTEK Smart Home (Alexa Integration)

Last updated: April 2026

These Terms of Use govern your use of the RTEK Smart Home Alexa skill.

  1. Service Description

The RTEK Smart Home skill allows control of a locally installed RTEK system via Amazon Alexa.

The system operates using a distributed architecture where commands are executed directly on the user’s home installation.

  1. Requirements

To use this service, you must:

  • Have an operational RTEK system installed locally
  • Have valid access credentials to your system
  • Have an Alexa-enabled device
  1. Dependencies

The service depends on:

  • Internet connectivity
  • Accessibility of your home system (network, router configuration, etc.)
  • Availability of Amazon Alexa services
  1. User Responsibility

You are responsible for:

  • Keeping your access credentials secure
  • Ensuring your home system is reachable
  • Proper device configuration and naming
  1. Limitations

RTEK is not responsible for:

  • Failures caused by network issues or incorrect configuration
  • Inaccessibility of the home system due to firewall/router restrictions
  • Delays or missed commands due to external services
  1. Safety Disclaimer

Voice control should not be used as the sole control method for critical systems.

  1. Modifications

RTEK may update or modify the service at any time.

  1. Contact

RTEK
Email: info@rtek.pt
Website: https://rtek.pt